OakHaven Meditation — Frequently Asked Questions
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How do I access courses?
Create an account, sign in, and start in your browser—no app required.
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Can I download lessons for offline use?
Select courses include downloadable audio sessions and PDF guides for offline practice. Streaming requires an internet connection.
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Do you offer refunds?
Yes—there is a 14‑day refund period for first‑time purchases of individual courses. Subscriptions can be canceled anytime and you will not be charged for future periods.
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What skill levels are available?
Beginner, Intermediate, and Advanced courses are available, each clearly labeled so you can progress at your own pace.
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How do I choose a course?
Start with Foundations if you are new (10 minutes a day). You can also take the in‑portal quiz to get a personalized recommendation.
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How long are sessions and programs?
Individual sessions range from 5 to 25 minutes. Most programs last 4–8 weeks, and you control the pace.
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Is my payment secure?
Payments are processed by a PCI‑DSS compliant provider. Card details never touch our servers.
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How do I reset my password?
Use “Forgot password” on the sign‑in page. You will receive an email with a secure reset link. Check your spam folder if you do not see it within a few minutes.
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Will it work on my phone?
Yes—OakHaven runs in modern browsers on iOS and Android (Safari, Chrome, Firefox, Edge). No app is required.
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Do you offer completion certificates?
Yes—eligible programs award a downloadable certificate once all sessions are completed.
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Can I use OakHaven without internet?
Real‑time streaming needs internet. However, select audio and PDF materials are downloadable for offline practice.
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How can I contact support?
Open the Help button inside your account to reach us, or write to [email protected]. Business hours: Mon–Fri, 9:00–18:00 (local time). Phone: +1 (872) 309‑4612.
Prefer to talk now? Press the button below and we will open the contact modal.
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Still need help? Phone: +1 (872) 309‑4612